Nothing was too much trouble, Warm and Friendly, made the experience a pleasure to travel the distance to collect
When initially making our purchase, we were dealt with in a very professional manner. On collecting our new caravan (used caravan) we felt that the hand over was particularly excellent, a lot of time and attention to detail was given, especially considering the arctic conditions on that day. The only negative comment, I can make is that the 3 month warranty on a used caravan (purchase price £12695) is very limited.
Very Impressed by the service given from all members of staff.
New van had a few minor issues at first , but were sorted out very swiftly so over all pleased with the van and service.
Excellent place to buy a caravan - the staff couldn't have been more helpful - thanks to Les, Nigel and the rest of the team. When we picked up the van it was nice and clean.
THIRD NEW VAN FROM THEM. SAME GREAT DEAL AND SERVICE. MANY THANKS
Very friendly, knowledgeable and non pressurised sale. Excellent service would not hesitate to buy my next caravan from them or recommend them.
Love the quality and layout of Bailey caravans and we liked the fact that they have a very good stock. Salesman was helpful without being pushy.
Professional and understanding of a novice
Very helpful smooth changeover no hastle
Did what they said
Very good hand over
Very helpful and friendly,able to have a bit of a joke.
Lady Bailey had the type of caravan I was looking. It was clean and tidy when I arrived to collect and the pre-departure briefing was thorough. Despite an administration hiccup, the lack of customer service on my first visit and some missing trim on the fridge when I collected it, I felt Lady Bailey provided a good service.
Recently purchased our caravan from Lady Bailey, no hard sell, professional friendly service nothing too much trouble. Handover detailed, thorough and comprehensive, as newcomers to caravanning it was just what we needed. Nigel was superb in clearly explaining everything so succinctly he even checked in on us when we were setting up for the first time at the nearby Wareham Forest site, a 2 night stay paid for by Lady Bailey, an added bonus. Highly recommend this team - if you want to buy a caravan this is the place to go to.
All ready for pick up when we arrived even though we were 30 mins early.
a professional service first class service couldn't do any better very friendly Well satisfied
excellent service, great handover.
Very good support from all staff on day of picking up our recent caravan, and the friendly assistance from the workshop guys who made the adjustment to our caravan after a 3 day shakedown. Will have no hesitation using Lady Bailey in the future.
From start to finish all at Lady Bailey were very helpful
From initial viewing to collection everything went well. Les dealt with our purchase very well, Chris came to inspect our part exchange at our home and agreed price and then took our old van with him. Collection of our new Pegasus was very good, Nigel did a very thorough handover. Lady Bailey were also excellent in fixing an issue with the caravan, which occurred following our 2nd journey. They actually came out to our home to fix the problem. First time we've used this dealership, but the staff we dealt with were all very good and would definitely use again.