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practical caravan 2017 owner satsifaction award

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We are recognised in the industry as one of the top Bailey retailers anywhere in the UK, bourne out by the fact that customers travel hundreds of miles to buy from us. Whats our secret? keeping things simple at every point in the business, treat your staff well and they will treat your customers well. If we have a customer or a complaint I would remind my staff that they are the same thing - we enjoy what we do and we do it well.

The Difference

What makes us different

We sell all over the UK and export to many countries worldwide. Our UK customers obviously know that its worth travelling for the right deal, we take most caravans and motorhomes in part exchange. We do all Bailey warranty work whether you bought from us or not it really doesn't matter. We always have 100+ caravans on order from the Bailey factory, in fact because we only sell new Bailey's this makes us experts at what we do.

These are just a few of the things that make us different

aerial shot of site

Customer Feedback

If you really want to know about any business then you need to look at what previous customers have said.

Our independent reviews hopefully speak volumes about how we do business.

View all our feedback

Our Review Statistics

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Last updated 13/10/2017

"We look forward to seeing you"
chris, simon and les

Quite honestly, even we are amazed at how far people travel to buy from us, as far away as Inverness and almost everywhere in between. It may be the free tea and coffee, it may be the fact we are easy to deal with, but whatever the reason Les and Simon have years of knowledge and experience so you will be in safe hands whatever you choose to buy.

Chris Gray - Director

 

Contact Us

Lady Bailey Caravans
Lady Bailey Park
Winterborne Whitechurch
Blandford
Dorset
DT11 0HJ

Sat Nav: DT11 0HJ
5 miles from Blandford on the A354

Tel: 01258 880786

Email: hello@ladybailey.co.uk
Workshop: support@ladybailey.co.uk

Opening Hours
8:30am - 5:00pm Monday-Saturday
10:30am - 4:30pm Sunday

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Reviews

4.70 Average

227 Reviews

John Churchill

From initial viewing to collection everything went well. Les dealt with our purchase very well, Chris came to inspect our part exchange at our home and agreed price and then took our old van with him. Collection of our new Pegasus was very good, Nigel did a very thorough handover. Lady Bailey were also excellent in fixing an issue with the caravan, which occurred following our 2nd journey. They actually came out to our home to fix the problem. First time we've used this dealership, but the staff we dealt with were all very good and would definitely use again.

Posted 4 days ago

Martin Smith

Great Handover by Nigel good service and a nice handover love the fact you get to stay at Wareham Forest paid by Lady Bailey.

Posted 1 week ago

Peter Furby

We new roughly what we wanted and you answered all our questions and concerns.

Posted 2 weeks ago

Anonymous

Excellent customer service. Having bought a bailey caravan second hand I was amazed at the the after sales service offered by bailey in the way of spares and parts. You can buy pretty much anything to almost build the van from new!! A shop in Bristol to go to which stocks lots of goodies makes it even better.

Posted 3 weeks ago

Bob Kirby

Les,Nigel,Simon and Chris.Very kind understanding people.Fair and easy to do business with.All have a very positive attitude.Have bought two caravans so far from Lady Bailey.Speaks for itself.Jerry in the workshop, equally as approachable.

Posted 1 month ago

Nick Nottley

When we collected our caravan, Alan spent an hour and a half with us going through the various procedures and how to use the equipment. As new caravanners, this was invaluable and it would have taken us so much longer to set up at the site without the information he gave us. The caravan was very clean and tidy, so we were able to move straight in. We would recommend Lady Bailey to anyone intending to purchase a caravan.

Posted 1 month ago

Scot Langfield

As first time purchasers, Lady Bailey looked after us very well - Les and Nigel were very helpful and we left with our lovely caravan confident in their advice and service. We wouldn't hesitate to recommend Lady Bailey.

Posted 1 month ago

Mrs Jill Shergold

Excellent customer service and 2 nights included to try the van. Thank you

Posted 1 month ago

Mrs Gunton

no fuss no bother changeover vans made easy help when required a pleasant efficient company to deal with

Posted 1 month ago

Julie Knight

Straight forward no nonsense sales service. Happy to answer my many questions. The handover of the van was very comprehensive. This is the our 5th van from lady bailey. Always happy with the service

Posted 1 month ago

Mr and Mrs Bedden

Brilliant service our new caravan arrived at agreed time and Alan spent lots of time showing us how everything worked. Highly recommend this company to anyone

Posted 1 month ago

Anthony Bice

I FOUND LADY BAILEY VERY HELPFUL AND PATIENT AS THIS WAS OUR FIRST CARAVAN , WE HAD NO IDEA WHAT TO DO. THEY ALSO BOOKED US ON TO A SITE FOR TWO DAYS TO GET USED TO THE VAN.

Posted 1 month ago

Mrs Baldock

My dealings with Lady Bailey Caravans was a really enjoyable experience. All the sales team were very knowledgeable and there was no hard sell. On collection everything was explained and I was assured that if necessary, someone would be available to help with any queries

Posted 1 month ago

Anonymous

On arrival we were not pressurised into buying, when we wanted help it was readily available, and could not fault the customer service when purchasing our caravan. Extremely helpful throughout process, including a thorough and useful handover. Many thanks in particular to Simon and Alan.

Posted 2 months ago

John Hodgson

Hassle free experience, and always felt as though we were being treated fairly and helpfully. We found our salesman, Les, to be straightforward yet charming. The handover covered all the important features of the van, which was very useful, bearing in mind the big technical advances compared with our previous 11 year model.

Posted 2 months ago

Anonymous

Supplied the caravan we wanted

Posted 2 months ago

Carol Orchard

Always polite and so helpful.... drinks on hand as soon as you walk through the door.. we have dealt with Baileys for many years and purchased several caravans and been delighted with them. Well done Baileys.

Posted 2 months ago

Jeff Hill

Very helpful, pleasant to deal with, and happy to swap my motor mover from the old caravan to the new one, without charge.

Posted 2 months ago

Charlotte Jury

As soon as Simon answered the phone he made me feel at ease like I had known him all my life, very supportive of my needs and shared some excellent advice. My partner picked our new Bailey Pursuit up on Wednesday which was sparkling clean and before leaving Simon gave my partner a his and hers caravan mug set which I love ?? Thank you

Posted 2 months ago

Graham Voizey

Very good service with all the caravans I have bought from them

Posted 2 months ago

Peter Chirgwin

Simon was on top form the day we picked up our new van after trading in previous van. Having travelled up from Cornwall early morning and arriving at Lady Baileys at 9am, van handover was quick and thorough and we were on our way back home to Cornwall well satisfied.

Posted 3 months ago