Did what they said
Very good hand over
Very helpful and friendly,able to have a bit of a joke.
Lady Bailey had the type of caravan I was looking. It was clean and tidy when I arrived to collect and the pre-departure briefing was thorough. Despite an administration hiccup, the lack of customer service on my first visit and some missing trim on the fridge when I collected it, I felt Lady Bailey provided a good service.
Recently purchased our caravan from Lady Bailey, no hard sell, professional friendly service nothing too much trouble. Handover detailed, thorough and comprehensive, as newcomers to caravanning it was just what we needed. Nigel was superb in clearly explaining everything so succinctly he even checked in on us when we were setting up for the first time at the nearby Wareham Forest site, a 2 night stay paid for by Lady Bailey, an added bonus. Highly recommend this team - if you want to buy a caravan this is the place to go to.
All ready for pick up when we arrived even though we were 30 mins early.
a professional service first class service couldn't do any better very friendly Well satisfied
excellent service, great handover.
Very good support from all staff on day of picking up our recent caravan, and the friendly assistance from the workshop guys who made the adjustment to our caravan after a 3 day shakedown. Will have no hesitation using Lady Bailey in the future.
From start to finish all at Lady Bailey were very helpful
From initial viewing to collection everything went well. Les dealt with our purchase very well, Chris came to inspect our part exchange at our home and agreed price and then took our old van with him. Collection of our new Pegasus was very good, Nigel did a very thorough handover. Lady Bailey were also excellent in fixing an issue with the caravan, which occurred following our 2nd journey. They actually came out to our home to fix the problem. First time we've used this dealership, but the staff we dealt with were all very good and would definitely use again.
Great Handover by Nigel good service and a nice handover love the fact you get to stay at Wareham Forest paid by Lady Bailey.
We new roughly what we wanted and you answered all our questions and concerns.
Excellent customer service. Having bought a bailey caravan second hand I was amazed at the the after sales service offered by bailey in the way of spares and parts. You can buy pretty much anything to almost build the van from new!! A shop in Bristol to go to which stocks lots of goodies makes it even better.
Les,Nigel,Simon and Chris.Very kind understanding people.Fair and easy to do business with.All have a very positive attitude.Have bought two caravans so far from Lady Bailey.Speaks for itself.Jerry in the workshop, equally as approachable.
When we collected our caravan, Alan spent an hour and a half with us going through the various procedures and how to use the equipment. As new caravanners, this was invaluable and it would have taken us so much longer to set up at the site without the information he gave us. The caravan was very clean and tidy, so we were able to move straight in. We would recommend Lady Bailey to anyone intending to purchase a caravan.
As first time purchasers, Lady Bailey looked after us very well - Les and Nigel were very helpful and we left with our lovely caravan confident in their advice and service. We wouldn't hesitate to recommend Lady Bailey.
Excellent customer service and 2 nights included to try the van. Thank you
no fuss no bother changeover vans made easy help when required a pleasant efficient company to deal with
Straight forward no nonsense sales service. Happy to answer my many questions. The handover of the van was very comprehensive. This is the our 5th van from lady bailey. Always happy with the service
Brilliant service our new caravan arrived at agreed time and Alan spent lots of time showing us how everything worked. Highly recommend this company to anyone