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Customer Feedback - What you think about what we do.
 
Please feel free to leave feedback about any aspect of dealing with us here at Lady Bailey Caravans, its easy and anonymous (if you want it to be) and we always appreciate all comments. To leave feedback click the link below
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We have been customers of the above for sometime have purchased several vans from you always being exceptionally well looked after by les thankyou les mr and mrs wareham.
from William Wareham on 26th August 2010
Rated Us: excellent
Many, many thanks, first of all to Les for his outstanding service throughout the purchase of our Bailey Senator Wyoming caravan. We purchased it over the phone and without seeing it, as we live so far away, and our trust was completely in his hands. He inspected the caravan personally, and assured us that it was in immaculate condition throughout apart from a minor problem with the worktop, which he promised would be rectified...and it was. Big thanks to Tony the driver, who went the extra mile to deliver it to us at our permanent site in Cornwall, on a Saturday, which is normally his day off...he was there to meet us on our arrival and showed us around the van before signing it over to us...and we are very, very pleased with our purchase. All in all...an excellent team and outstanding customer service. I would certainly recommend you to anyone...Thank You all, so much!
from Tracy and Graham Pearson on 14th August 2010
Rated Us: excellent
Thanks Simon for all the help and advice. This has been an excellent service, hopefully see you in a few years to upgrade.
from Mr & Mrs Weeks on 1st August 2010
Rated Us: good
Just bought our Olympus 546 from these guys(and girl) and what a team they are, they should all be truly proud of the service they give. Thanks go to Les for the sale side of it and also to Rita for the help with choosing the awning. The biggest thanks of all must go to Colin who ran around tirelessly to help us sort the car electrics problem we had. Turned out just to be a bad earth but all sorted now. Well worth the 450 mile round trip, thanks a million all of you.
from Ian and Sarah Lowe on 28th July 2010
Rated Us: excellent
Simon. Thank you for making sure that the purchase of our new Olympus 462 van went as smooth as possible and for another cracking deal. We have been customers of Lady Bailey Caravans for over 20 years and have ALWAYS had excellent service. Simon your a star.
from Roger & Alison Luther on 27th July 2010
Rated Us: excellent
Professional and straight forward approach from Simon which is needed when travelling considerable distance.Fine van, Unbeatable deal.
from Andy Ball on 27th July 2010
Rated Us: good
Very impressed with no nonsense sales approach from Les and even more impressed with after sales service when there was a slight problem with one of the leg stays. Sorted very quickly without any fuss.We will use them and when we upgrade we will be back. Thanks Les and team Glenn & Debs
from D Holland on 24th July 2010
Rated Us: excellent
we are from South Yorkshire and bought a bailey olympus over the phone the price was over £2000 cheaper than anywhere local we got a part exchange price on our 2005 bailey over the phone of £1000 more than local dealer prices which was adhered to when we travelled down with our van the company even paid for us to stay 2 nights in a local 5 star caravan park the sale was very straight forward with no pressure to buy extras all in all a very pleasant way to save £3000 on upgrading our van
from Barry Smith Jill Smith on 19th July 2010
Rated Us: excellent
We just purchased our first caravan and would like to thank Les for all his help and advice on helping us choose the right van for us. We would definitely recommend Lady Bailey Caravans to anybody who like us is starting up caravanning.
from anthony and mandy white on 5th July 2010
Rated Us: excellent
This feedback is a long time coming. We now have all our problems sorted out (none due to Lady Bailey) and are settling down to life with our Pegasus 624 which is wonderful. Thank you Lady Bailey for getting everything sorted out for us and your excellent service. It was well worth the long journey to you, one which we would make again. Many thanks and all the best for the future.
from Glyn and Ann Hart on 22nd June 2010
Rated Us: excellent
Just brought my 1st ever caravan, and what can i say LADY BAILEY made it effortless and very easy, i cant thank les enough for all that he did for me, im sure its not everyday someone buys a van over the phone from france,, a BIG THANK YOU to my inlaws for driving all the way down there from cambridgeshire to give the van a once over and tow it home for me.. service was 100% will definitely recommend and use lady bailey again, one very happy camper..
from Doug Witt on 20th June 2010
Rated Us: excellent
Have just taken delivery of our new Bailey 'Senator' and cannot express strongly enough the quality of service that we received. We'd like to thank Nick for dealing with the initial sale, Simon for the handover and walk through of the caravan and David for his help in the shop. We cannot fault the service that we received, nothing was too much trouble and we departed very "Happy Campers". Thank you all, we will certainly recommend "Lady Bailey" to any of our friends.
from John & Barbara Pilch on 16th June 2010
Rated Us: excellent
we purchased our pegasus 524 on 26th of may from lady bailey,i had not planned to travel too far to buy our new van as we live in gwent south wales,but the deal they offered me was too good to turn down,the delivery date arrived and everything that was promised was delivered my motor fitted at a reduced cost,i could not fault any part of purchase from start to finish and yes i would recommend to anyone,to all at lady bailey thanks and best wishes for your business you deserve to succeed .
from mr h thomas on 15th June 2010
Rated Us: very good
We have just taken delivery of our first caravan and felt the need to say a very BIG THANK YOU to Les who sold us the Van, Rita, for helping us kit out the van (and we are really pleased with the awning) and to Alan who gave me excellent instructions over the phone on a minor problem and enabled me to sort the problem out (not caused by Lady Bailey but the visiting mother- in- law). We will certainly recommend you. Thank you again you made our weekend fun.
from Dave and Kirsty on 15th June 2010
Rated Us: excellent
Chris and team have excelled yet again ! Having been dealing with Chris for over 22 years now. It is a pleasure to purchase from 'Lady Bailey'. We have just taken delivery of our new Senator 'Vermont' & nothing was to much trouble for any of this well experienced team. Fabulous van. Thanks again for all your time. Pleasure to recommend. Cheers Tim and Judy Jones
from Tim and Judy Jones on 22nd May 2010
Rated Us: excellent
We drove all the way from Derby and back on 19/20 April (430 miles)to complete the deal. Simon was very helpful, giving us a good deal on our part exchange and even arranged for us to have the build date of their demonstrator Olympus 464 so that we might have the 'van for our holidays in France. Staff were very obliging in sorting out minor problems on the spot upon collection. We are more than pleased with our purchase. Thank you.
from NIGEL KENT on 9th May 2010
Rated Us: excellent
We have just taken delivery of a new Bailey GT 60 620-6 caravan. Simon Hentrich and all the staff at Lady Bailey Caravans made the whole process of purchase very easy.We drove from WEST WALES for the best deal around. That's a 400 mile round trip. Again Many thanks to one and all...
from Vic &lLinda Dunn on 27th April 2010
Rated Us: excellent
We have just taken delivery of a new Bailey Senator caravan. Simon Hentrich and all the staff at Ladybailey Caravans made the whole process of selection and purchase very easy. What a pity that we could not purchase an A frame cover with your name and telephone number on so that we could advertise for you!
from Kate and Roger Peters on 22nd April 2010
Rated Us: excellent
WELL, WHAT A SAVING ON PART EXCHANGE AND NEW PEGASUS 534 . SALES TEAM ALL CREDIT TO THEM, WE HAD TO TRAVEL 140 MILES ROUND TRIP SO IF YOU WANT A NEW VAN DONT MISS OUT GO TO LADY BAILEY, LITTLE PROB WITH THE VAN BUT SORTED OUT VERY QUICKLY BY ALAN ONCE AGAIN THANK YOU ALL , WE WILL BE BACK WHEN WE NEED A NEW VAN. CAROL MIKE HARLE BASINGSTOKE HANTS
from MIKE+ CAROL HARLE on 12th March 2010
Rated Us: excellent
We purchased a Bailey Pegasus 534 from Lady Bailey and travelled from Coventry as they were offering a better deal than local dealers. The service was excellent the handover covered everything we could have wanted to know. I have already recommended this company to other caravanners. Would definitely do business with this company again. I would be happy to talk to anyone to ensure this is genuine feedback.
from Terry and Pat Conneely on 1st March 2010
Rated Us: very good
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Lady Bailey Caravans, Lady Bailey Park, Winterborne Whitechurch, Nr Blandford, Dorset, DT11 0HJ | 01258 880786