Bailey Caravans largest retailer Lady Bailey Caravans, discount Bailey caravans all the time
Bailey caravans premier retailer - Lady Bailey Caravans - Bailey caravans best value retailer. We sell all Bailey caravans
Home New Bailey caravans Used caravans Special Bailey Caravan offers Caravan Accessories Caravan Servicing Dorset Sell your caravan Feedback Contact Lady Bailey Caravans
Customer Feedback
 
Let us know what you think about us

Please feel free to leave feedback about any aspect of dealing with us here, its easy and anonymous (if you want it to be) and we always appreciate all comments. To leave feedback click the link below

Leave Feedback
Lady Bailey gave us an excellent service when we traded our caravan in and purchased a new Pegasus Rimini I would like to say the service was faultless and the transaction professionalism was second to none, thanks Simon for the very smooth transaction and also who explained the working of our new van to us, better service than we have ever experienced before. The coffee wasn\'t bad either BIG THANKYOU LADY BAILEY
Rated Us:
TO SIMON AND THE TEAM A GREAT BIG THANK YOU FOR YOUR WONDERFUL SERVICE AND CARE TO DETAIL , I HOPE SIMON LOVED THE PINE APPLE WE LOVED THE COFFEE THANK YOU AGAIN FOR ALL YOUR GREAT HELP TODAY.. BARRY [ AND TROUBLE MAKER PETE]
Rated Us:
Drove to Lady Bailey just to have a look at some new caravans with no real intention of buying but ended up getting such a good price on our old van we bought a new Milan. This is our 4th Bailey so we know we have a quality product . We were recommended Lady Bailey by a friend and were very pleased with the service . Brilliant to discover this place closer to home as have previously travelled north of Bristol to buy our caravans and for servicing etc. Picked up our new van really quickly and really pleased with every aspect .
Rated Us:
I recently purchased a Baily Verona which I am very pleased with. I would like to say that the staff at LadyBailey were extremely professional and friendly. Nothing was too much trouble throughout the transaction. Also, the information they gave regarding prices for the new van and for the exchange was exactly as they said. In the future, if I exchange my caravan again, I would have no hesitation dealing with LadyBaily again. Regards, Norman.
Rated Us:
We purchased our very first caravan from Les who we believe gave us a good deal;and was helpful throughout.The chap who did the handover explained in detail what everything was for,and how to use it;he was superb.The lady in the shop guided us through what we might need,and the merits of each item.Yes we did have a few niggly problems;but ladybailey had paid for us to use a site nearby and they put things right fist thing Monday morning.I would like to heap praise on Jon the service manager; and in particular the technician who quickly put the problems right(Mario I think)As a result we have decided to take-up the offer of their 3 year service plan;even although we will have to travel 110 miles.We believe the service would be difficult to beat.Thank you again
Rated Us:
We would like to thank all your staff for being so heipfull & friendly during our purchase of a excellent caravan.We were given a very fair deal by LES & the induction to the caravans equipment was very thorough by a very professional gentleman.All in all we were very pleased whith the complete package.thanks bob & gill.
Rated Us:
had service on van just before christmas,would just like to thank jon for all the help he gave us on the day.a few problems were detected.jon and his team kept us informed of what was wrong and how they would resolve problems. jon and his team went way beyond what we expected.would also like to thank the technician who worked through his lunchbreak,so we did not have to wait to long (this was not a problem for us).but great customer service by technician. also had warrenty issues with some parts,dealt with by lady bailey without fuss. would recommend to anyone who want there van serviced properly. take it to lady bailey. a 180 mile round trip,but worth an 8 hour trip.
Rated Us:
We brought our caravan over for its second service at the end of November and ended up exchanging it for a new Orion. Lady Bailey staff are very professional, helpful and congenial people and at no time did we feel pressurised. We are very happy with our new purchase as the Orion is ideal for our current requirements. We have already booked next years service!
Rated Us:
Came across Lady Bailey on the internet whilst searching deals for a new Bailey Unicorn Barcelona. They responded promptly to our 'quote enquiry' regarding the trade in value on our previous caravan and in fact beat the price of the dealership from whom we purchased that van. When we visited Lady Bailey, they were very friendly and responsive but at the same time were not pushy leaving us to spend as much time as we liked viewing vans. Having finally agreed upon the purchase, their arrangements re collection were excellent as was the demonstration of the caravan upon hand over. What a brilliant company - they can certainly show others in the trade how to treat and look after customers, all this on top of prices that cannot seemingly be beaten elsewhere. It is well worth taking the time to visit Lady Bailey regardless of how far away you live.
Rated Us:
Pauline and I bought our caravan orion 440 and Simon was a pleasure to deal with.we went all over for the van and you could not beat there deal's and when you talk Simon he makes every way to help you sort all problems which you might have. thanks to Simon and Alan well done.bought 1st November. Pauline and James.
Rated Us:
Simon, thank you,what a great experience to deal with such professionalism, particularly now days. Our Purchase of a 2009 Bailey Ranger was covered with such expertise through "viewing" to "trade in" and then "purchase" and continued up to final exchange. ladybailey even changed our motor mover from the old van to the new one in the same day (and despite the torrential rain). The "know how" didn`t just lie with Simon but ran through the whole ladybailey team, thank you all. We will now be travelling from Kent each year to have our van serviced and/or if we purchase another van and we have already recommended you to several friends.
Rated Us:
A smooth, easy, purchase with pleasant, helpful staff, in particular Les. Our used caravan was presented and handed over to us in perfect, clean condition with a full explanation to us of all the workings of the van. Will not hesitate to recommend Lady Bailey to others .
Rated Us:
Two months ago we decided on approaching Lady Bailey to enquire about exporting a new Pegasus 2 Verona to NZ. Unlike others, their knowledge and experience with exporting was second to none. Simon led us through the process, communicated well and promptly which is very important given the distance and time difference. Their pricing was excellent. Their relationship with the shipping agents made factory to shipment seamless. The caravan arrived 7 weeks later in perfect condition and we couldn't be happier. Thanks Guys.
Rated Us:
If you are looking for an easy, straightforward service & competitive price head for LadyBailey Caravans. All staff very helpful, Les & Simon are great salesman and nothing is too much trouble. Will definitely recommend them and look forward to dealing with them again. Thanks Guys.
Rated Us:
Lady Bailey gave us an excellent service when we traded our caravan in and purchased a new Pegasus 2. I would like to say the service was faultless and the transaction professionalism was second to none, thanks Simon. Also thanks to Alan who explained the working of our new van to us, better service than we have ever experienced before.
Rated Us:
Thanks Les for the service, excellent briefing and the (very old) jokes. Thanks to Simon for arrangements for the px. Sorry we didn't meet you. Excellent price on the new Bailey Verona. Will recommend you to our friends.
Rated Us:
We have just purchased our 3rd brand new van from these guys in the last 3 years. latest one being the Bailey Almeria 2011, (what a stunning/luxurious van) The service we experienced was second to none especially from Simon!! Living so far away in NZ communication was so important for us, every concern was answered almost imediately,we also had great advise on the extra\'s we required to go with each van,shipping,sizes and storage. Hoping to catch up with Simon next year when we are over to buy him a beer or two Would highly recommend LAIDEY BAILEY CARAVANS Angie
Rated Us:
When we first arrived at Ladybailey we were left to wander around looking at all the caravans without any hassle or pushyness from salesman. When we found the one that ticked all our boxes Les talked us through all that the caravan had to offer. We were VERY impressed. Les Cutler was outstanding! no sales pitch or false promises. On the day we picked up our caravan Les gave a full and thorough tour. The last thing we dealt with was the money. Thank you Les and the team. We remain impressed and highly recommend Lady Bailey.
Rated Us:
our purchase of a Pegasus Verona was trouble free , all our problems and queries`were rectified and addressed in a very professional manner. we have purchased motorhomes and caravans in the past and no company matched up to Lady Bailey .we definitely recommend this company to any one , if you have any doubts questions or problems they will sort them out .we will use them again in the future.
Rated Us:
I WOULD LIKE TO SAY HOW GOOD IT WAS TO DEAL WITH LADY BAILEY, I WOULD RECOMMEND THEM TO ANYONE WHO WANTS TO BUY A VAN, THERE IS NO PROBLEM ABOUT TRAVELING THERE AND I WOULD DEAL WITH THEM AGAIN ALTHOUGH I LIVE IN DERBYSHIRE, AFTER SALES SERVICE IS EXCELLENT, THANKS TO ALL AT LADY BAILEY. G WILLIAMS
Rated Us:
Well worth the trip from kent,wish dealers in Kent were as helpful and good value as Lady Bailey. Thakyou very much.
Rated Us:
Great service from quote to pick up. Bit sceptical at first as trade in price and discount on new caravan (Pegasus Ancona) too good to be true. But having arrived and passed the obligatory damp check things went smoothly. Motor mover swapped free of charge and two days at Wareham Forest camp site to settle in to the new van was perfect. Hghly recommend Lady Bailey and the team. Many thanks.
Rated Us:
Having chosen our replacement caravan, it was left to my husband to do 'the deal' with Lady Bailey caravans so I never met Simon until we went to pick up our new caravan. During the period before pick up I had a few queries which Simon was able to help with over the phone. After an early start to collect our Unicorn Barcelona we were met with a mug of coffee and a very warm welcome. After a very informative tour around the van and some painless paperwork we were off to Wareham Forest for a couple of days. Thankyou Simon and the rest of the team, we have certainly recommended you to other friends who are looking for caravans.
Rated Us:
Just bought a bailey caravan from lady bailey. Having tried to buy a caravan closer to home and not being impressed with the sales people I am so glad I went to lady bailey. They outshone their competitors big time. Easy to strike a deal with, great to do business with and superb with first time caravaners. Gonna have mine serviced with them as well because they know how to treat the customer. I worked in customer service 10 years, these folk have it! And the coffee was great. Thanks lady bailey! Andy
Rated Us:
A big thank you to Les, Alan & the rest of the team, nothing is too much trouble for them,they removed my mover off my van on the first day and new van ready for pick up the next day. A Pegasus 2 Verona. Les booked us in at Wareham caravan park, a very nice site, great walks in Wareham forest. will definately deal with Lady Bailey again in the future, All the best.
Rated Us:
Thank you Simon, Les and the rest of team. We are now the proud owners of a Bailey Pegasus Ancona, my husband collected it on Friday and said the handover was wonderful. I would recommend Lady Bailey to everyone, we too were concerned about buying something so expensive without actually knowing the company but have been nothing but pleased with the service we have received. Thank you.
Rated Us:
buying a caravan is is a big decision i travelled from south wales,13 months ago and bought a bailey pegasus 524 price wise and upgraded upholstery no one else could get near what they could sell me the van for,the crunch comes when you need things replaced under warranty, after contacting them on a Thursday to report the faults they had the parts from bailey by the next day and were contacting me to book the van in, they juggled things around for a 8.30am start and had the van ready as promised by 12.00 mid day for us to travel back to south wales. A big thanks to Jerry for sorting everything out and the rest of the workshop staff for the service we received with service like that i have no hesitation in recommending them. thanks h thomas.
Rated Us:
we were having a tour of dorset and staying at wareham forest,got chatting to a couple who had drove from doncaster to pick up a new van from lady bailey because it was such a god deal!! we decided to have a look at lady bailey with no intentions of buying, but alas we fell in love with a sterling topaz lady bailey were selling!! because we were on holiday were fully laden but on the day we exchanged vans we were able to put both the new and old van together and transfer all our stuff to the new one!! we also stayed on an extra week, to top it all we had left a cd in the old van and lady bailey posted it to our address with compliments!! a 1st class service, price and caravans thankyou lady bailey we love our new van and will recommend northerners to you!!( oh and what i did like was the straight talking and no yukky sales chat from the team) all the best
Rated Us:
Lady Bailey have an impressive selection of both new & used caravans. It took us some time & a few visits to pick the one we both liked, which happened to be one of the first we looked at (a Sterling Amethyst). Les was both helpful and patient (his patience was tested when later we changed the delivery date on more than one occasion). Chris kindly towed our new caravan to a local site and set it up for us, as well as offering some useful advice. The shop staff were also both cheerful and very helpful when we purchased a few extras. We have used Lady Bailey in the past and will continue to do so in the future. Once again many thanks to Les, Chris & the shop staff.
Rated Us:
Lovely service and my caravan was excellent. I will be coming back for another Bailey as Lady Bailey worked as a great team to make sure i got the best service possible. Thanks guys!
Rated Us:
We traveled 350 miles on a round trip to Lady Bailey. We were offered the caravan at the most competitive price - below the insurance policy's valuation. The part exchange price was also the best and this was the price given on handover. None of our local Bailey dealers came anywhere near the price difference. No quibbling, we were there less than 30 minutes - most of the features we already knew - everything that had been agreed by telephone exact to the penny. The dealers that I have used in the past could learn a lot of lessons from Simon and co.
Rated Us:
Buying a caravan over the telephone was a totally new experience for us, and it has to be said we were a little apprehensive. After three phone calls with Simon, 1. to enquire 2. to order 3. to let us know it had arrived, we were on our way down to Dorset from Doncaster to exchange our Ace Award for a brand new Bailey Pegasus Verona. We stayed 2 nights at Wareham Forest Holiday Park, courtesy of Lady Bailey, went down Friday, had a night in our van then exchanged Saturday morning and had a night in a the new van. The site was wonderful and the weather was good so that was a bonus. The exchange went great with Simon, everything ready for us, the hand over was full and comprehensive, and John went the extra mile sorting out the gas/battery and removing the carajack points from the old van and fixing them to the new van. Two coffees and discount in the shop and we were on our way. Saving the best part of 2K on the price we were quoted locally. Suspicious northerners, don't worry as long as your caravan is as you state over the phone, i.e. excellent condition and no damp, you will get the price quoted over the telephone. Fantastic overall experience and a great two days at Wareham Forest. Thanks Simon and Crew will definitely see you again in a couple (at least 5) years. Many thanks Steve and Elaine (Doncaster)
Rated Us:
An initial problem was sorted out quickly and professionally, the service was excellent. There were a number of areas that needed attention on the second hand Bailey that we were buying. All were sorted out by the time we came back. The caravan was spotless and we were delighted. Thank you!
Rated Us:
From the initial enquiry, to collecting our first caravan, service was Lady Bailey's main priority. Les communicated throughout the whole transaction, advising on extra's to have and not to have. On collection day we traveled 4.5 hours from Mansfield to collect the caravan, we arrived to have a nice cup of coffee to get us started again. Full handover and explanation of all the parts on the caravan was completed to a very good standard, and yes we still remember them all. Once we completed all the necessary paperwork a full handover to Dave in the shop was given, who again gave good service to us. From the initial enquiry regarding the awnings to coming back the following day to get the correct gas connector. First class service from all at Lady Bailey, which I would recommend and personally use their services again. Thanks again to Les & Dave.
Rated Us:
We picked up our very first caravan - the lovely Bailey Pegasus 2 Verona last week. From the outset we have been really pleased with the service and support offered by the Lady Bailey team dealing with us - Simon, Alan, Dave in the shop and Rita on the phone. As a family new to caravanning, the team could not have been more helpful. Extraordinary value for money too. We wouldn't hesitate to recommend Lady Bailey and we look forward to dealing with them again in the future. Thanks once again to all.
Rated Us:
To Chris,Les and Simon. When we arrived at lady bailey site we got a nice cup of coffee. Chris told us what would happen ON THE DAY .IT DID. mover changed over.excellent two nights at a caravan park.Full handover explaining everything,THOSE GUYS DO WHAT, THEY SAY ,AND IT HAPPENS. SEE YOU IN THE FUTURE
Rated Us:
A long way to go you might think to buy a caravan but we were not offered anything like such a good deal, locally. We were given an instant response to our enquiry from Les by telephone and the price we were offered was the price we were given. We were dealt with warmly and openly by Les, Alan and Scott. Everything was explained and all questions answered fully. We were put up for two nights on an excellent caravan park and chose to stay an extra night just to make sure all was ok and that we understood how to operate everything. Two minor problems were dealt with quickly and without any argument whatsoever. We made a holiday out of the journey staying off in Oxford on the way down and Poolsbrook near Worksop on the way back. Would I recommend Lady Bailey to anyone seeking an excellent deal and first class service? Without question.
Rated Us:
On 5th May we took possession of our Avondale Avocet. Thankyou Les and team for a smooth transaction and handover. We used the van for four days for the first over the weekend, really enjoyed the home from home comforts. Keep up the good work folks, would recommend and use again.
Rated Us:
We would like to say a big thank you to everyone at Lady Bailey. On the 18th May we purchased a Pageant Champagne Caravan and spent three days in Devon enjoying all the comforts. It's fantastic. We would not hesitate to recommend Lady Bailey.Tony and Ann 23rd May 2011 Dorset
Rated Us:
This was our first purchase of a new caravan and after a lot of research, chose Lady Bailey for value and customer service against dealers closer to home. When we arrived to collect our new Bailey Unicorn, Alan gave us a thorough show round and demonstration, answering all of our queries with knowledge and understanding. Simon gave us the full trade in price for our old Bailey caravan that we had agreed over the phone, together with the best \'on the road\' price we obtained from all the dealers we visited or researched. The deals and customer service continued with our purchases from the accessories shop. This is our first encounter with Lady Bailey Caravans and would suggest that anyone looking for value and good customer service check out their offers. We found the purchasing experience well worth the 300 mile trip.
Rated Us:
Don't worry that the Lady Bailey deal seems to be too good to be true, and that there must be a catch. We got an excellent deal from Chris, Les and the team on a new Pegasus Verona and even though we had only received a telephone valuation on our p/x van the price quoted was the price we paid, following an actual appraisal. Good old fashioned friendly service from a company that obviously pride themselves in doing a good job. Worth having the free 2 night Wareham Forest stop-over as we had a small water leak problem, that was put right when we stopped on our way home. A company that were a pleasure to do business with so we look forward to returning for our service next year. Worth travelling a good distance for, as the deal we got was far better than any local dealer.
Rated Us:
From the moment we walked into our dream caravan to the moment we drove off the forecourt Les made our experience of buying a van from Lady Bailey,stress free,friendly and with no pressure selling.Thank you Les and all of the Lady Bailey team.
Rated Us:
This is our 1st caravan from Lady Bailey, and hopefully not the last. From start to finish, it was as smooth as silk, no stress or hassles, very friendly, helpful, nothing hidden and now the owner of our new caravan. I have recommended them to others, and hopefully we can exchange business in the near future.
Rated Us:
What a very smooth and professional experience! the swap over of the mover and the booking into the Wareham Forest Site was excellent. Picking up the new van was all very easy, everything had been checked and worked well and thanks to all the team for a job well done
Rated Us:
This is our fourth van from Lady Bailey and the only thing that changes with them (and us) is hair colour! An excellent set up from top to bottom,and not too much pressure to buy,(eh Les?. Friendly, helpful, sales advice, servicing and shop. The Unicorm Madrid appears all that Bailey state it is and initial impressions are very good, despite having to purchase a new Hitch Lock, because Al-Ko changed the hitch configuration and initial problems fitting the Al-Ko Wheel Lock. Overall I will continue to recommend Lady Bailey for offering an excellent all-round service that caravanners look for. If you want proof of their ethics, visit the (male) customer toilets!
Rated Us:
All feedback seems to be about how well the sales to a customer go. Price, Delivery/Hanover etc. How about after-sales. After checking my Senator Vermont Series 6,2009, after the winter lay up. I found that the electric pump on the Loo did not work. I rang on Wednesday 9th March 2011 and was asked to bring the van over on Friday 11th March. I arrived at 9-45 am and left very soon after. Electric pump replaced and Caravan door lock adjusted. The service just gets better. Many thanks to all in workshop for there speed and help.
Rated Us:
Thanks to Les for all the assistance in buying our caravan. I know it was a bit muggled up from the start but we made it through! Thanks Alan for delivering hope you find us in the morning! Lady Bailey have been great to deal with and when Rita answers the phone a warm welcome is always there! See you in the future for another upgrade if Andy gets his way!
Rated Us:
Firstly let me thank Simon and Chris for all your help and assistance at the show and putting us on the right track. We enjoyed our first day with our new tourer and are looking forward to coming this weekend which we had booked to spend more time in it. A big thank you to Alan and all the service lads for their hard work and efforts with the technical glitches we had on Friday.
Rated Us:
Big thank you to all at Lady Bailey after the purchase of our new van last week. We paid a deposit over the phone due to the excellent deal Les gave us. Arrived to collect and received excellent help from Les and Alan. The shop was also a bonus, stocking all accesories and at reasonable prices, an extra bonus. The walk over the new van by Alan was superb. Many thanks to all the staff and would recommend Lady Bailey on service & cost to anyone, well worth the 300 mile round trip from Essex.
Rated Us:
We paid a deposit over the telephone without seeing the caravan first, this was due to the fact that we live in the East Midlands and didn't have time to go down to Dorset. The caravan was a used one but Les went to great length to check it over for us and give us an honest feedback on the condition of the caravan.We arrived to pick the caravan up on a cold Saturday morning and Les went through the caravan with us and then gave us time alone to make sure that we were totally happy with the caravan. Due to the distance we had travelled Les had arranged for us to stay on Wareham forest site overnight and this was paid for by Lady Bailey. A pleasure doing business with an honest company, Thank you.
Rated Us:
As you know, caravanners talk an awful lot to each other about caravans and service. We would like to thank Les and all the staff at Lady Bailey caravans for their excellent service We ordered a Bailey Unicorn Valencia after extensive research on the internet. The whole transaction was very professionally handled over the telephone and a good deal was offered by Les of Lady Bailey team. We bought at a good price and also received a very fair price on our part exchange. On collection of our new unit, paperwork completed, the handover was seamless After a most enjoyable (Sub Zero outside) complimentary two night stay on the nearby forest leisure Park we returned home to Essex, well worth the three hundred plus miles round trip. You can be rest assured we will definitely be recommending Lady Bailey to all colleague caravanners and other people we meet."
Rated Us:
We have just bought our first caravan ever and thankfully found lady bailey caravans in Dorset . we have bought Olympus 525 which is beautiful and we are so happy with the caravan and the excellent service from the whole team at lady bailey. we reside in north Yorkshire but they made it so easy for us.
Rated Us:
After much consideration my wife and I have decided to delay any future purchase of a new caravan. I would though like to record my sincere thanks to you Simon for the professional and efficient way in which you have dealt with both my recent and past enquiries. Regardless of the location and distance Lady Bailey is in relation to my home address. I will most definitely consider purchasing from you in the future. Once again accept my sincere thanks for your help.
Rated Us:
Efficient service, excellent prices and a really good deal what more can one ask. Les Cutler was very accommodating and helpful terrific salesperson. In all simply the best.
Rated Us:
What a stroke of luck that we met Ladybailey at the N.E.C. Very accommodating,very efficient but most of all we felt very honest. Helpful, to the max. and brilliant to do business with. Chris saw to our takeover and did all he could for a smooth ride. What a company to do business with in this day and age, will always recommend them and use them again and again. Thanks to all at Ladybailey. Sandra&mike Doodson.
Rated Us:
Thank you to all the team involved in supplying our Bailey Barcelona. A special thank You to the workshop for sorting out our blinds (turning them upside down for us).
Rated Us:
Amazing staff and good prices will buy again from this company if needed.
Rated Us:
We arrived safely back in the midlands with the caravan just before the snow came down! We would like to take this opportunity of thanking you and your team for the excellent service and prompt way in which we were dealt with in collecting our new Olympus 464. All of the team including Dave (fantastic coffee maker!) were very helpful and professional.
Rated Us:
As always, friendly and efficient service from the whole team at Lady Bailey. We are delighted with our Unicorn Valencia and it is so nice to know that if problems do occur we can count on Simon and Mike to sort us out quickly and with no fuss. Thank you and very best wishes to you all for Christmas and the New Year.
Rated Us:
We live in the North West but could not get as good a deal as we were offered from Les and Lady bailey. We ordered a Bailey Unicorn Valencia purely from the internet views. We bought at a great price and also received a very fair price on our exchange. The whole transaction was very professionally handled with all offers confirmed and no haggling (which is quite common). Well worth the trip down to Dorset and we would definitely recommend Lady Bailey to all caravanners. Thanks guys.
Rated Us:
Many many thanks to Les. We had looked privately at many caravans and had no luck with a nice one for the money we had to spend, we went to see Les at Lady Bailey and he was extremely thorough, helpful and professional from start to finish. He made sure we were fully happy with all aspects of the van and gave us an extremely helpful "tutorial" of the van with excellent tips. Also the staff in the shop gave just as excellent customer care, and it is bonus that the shop is very reasonably priced. Many thanks again.
Rated Us:
We ordered a Seville from the brochure purely on price without having seeing one. Simon agreed that if we didn't like it when we did see one we could cancel. We went to the NEC saw the Seville compared prices and PX allowances with several other dealers then sought Simon out to confirm the order. When you pay a cheap price you expect corners to be cut but I can honestly say we have received first Class service and consideration. Our last Bailey we bought new 18 years ago. This one will last at least that long and see us out, but if we do decide to buy another we will certainly be calling Lady Bailey. Thanks Simon.
Rated Us:
Took delivery of a Pegasus 534 on Friday 12/11/10. Everything was as I was told it would be. The handover from Les was excellent, everything was covered and we went off to London and had a fantastic weekend in the new van. A big thank you to Chris, Simon and Les from a very happy customer.
Rated Us:
We have just returned from our 900 mile trip to Dorset from Germany having collected our new Pegasus 554. Can I just say a big thank you to Les for everything he has done to make the transaction and sale as smooth as possible. You may consider that buying a caravan from so far away is a real gamble (and it is) however when I visited Les to do the deal he gave me total confidence that the caravan was going to be ready and completely to my specification when we returned for the weekend to the UK to pick it up. Everything could not have gone smoother. We were there at 0830 hrs on a Saturday morning and everything was good to go. As I was exporting the caravan there was additional paperwork to sort out which didn't cause any problems for him. I can recommend Lady Bailey for excellent customer services and an excellent price (the best I could find anywhere in the South of England). That is why I was prepared to travel so far. Well Done to Lady Bailey I will be a returning customer without a shadow of doubt. In addition I will have no hesitation at all in recommending you to my friends and colleagues. Mr Evans, Monchengladbach, Germany
Rated Us:
Lady Bailey you are fantastic!! You gave me the best price by far for the exchange on my Unicorn Barcelona.You were efficient with the sale, offering sound advice and expert opinions. Having travelled from North Wales to collect the caravan, you sorted out my accommodation on a great site. What is more amazing, on the morning of the exchange I slipped disc in my back. Lady Bailey looked after me for the day, helping me with the pain and making me comfortable. They swapped everything over from my old caravan and made sure I was set up on the site with my new one. As I said, amazing!! I will always make the 280 mile journey for that service. Lady Bailey you have gained another loyal customer. Thanks to you all for such a wonderful experience and thanks for all your help. I don\'t know what I would have done without all your support.
Rated Us:
thanks to lady bailey for another fantastic deal on our barcelona a big thank you to simon for again making it a easy transition a great place to buy your next caravan if you want to make a real saving and get a fantastic aftersales service
Rated Us:
After a most enjoyable complimentry 2 night stay and my safe return to Yorkshire, I would like to thank Les,Simon and all the staff at Lady Bailey caravans for the excellent service and unbeatable price I received on the Bailey Unicorn Valencia caravan I recently purchased.
Rated Us:
Having picked up the New Bailey Unicorn Barcelona just last weekend I would like to thank Les and all concerned in making the change over. Staff were extremely helpful, especially with a minor problems in the few days after the sale. Staff went out of their way to be of help,even after closing time on a Saturday. I would be happy to recommend Lady Bailey, after such excellent service.
Rated Us:
We would just like to say a big thank you to John in the workshop for getting us out of a very awkward situation whilst on a site recently. Our battery charger packed up. John talked us through the procedure over the phone to ensure it was not the battery at fault. The caravan is still under warranty but no mobile fitter from Bailey was available in our area. Having phoned two Bailey dealerships close to where we were staying, none had the charger in stock. We phoned Lady Bailey again and they had one, so we did a round trip of 100 miles to collect. John showed us how to install it and without his knowledge and help our holiday would have been ruined. Thank you Lady Bailey for a great service. Carole Parry
Rated Us:
We purchased an Olympus 464 with L Bailey in May. We picked it up en-route on our annual continental holiday which was a bit of a risk having not dealt with the company before. This meant, on a part exchange deal, that we had to transfer all the contents of our van to the new one. We need not have worried because all the L Bailey team were extremely helpful and cooperative. They made sure that the task was completed efficiently with every member of the team lending a hand when required. They also helped us fit our new Fiamma Caravanstore awning. We spent our first night at Inside Park caravan site nearby which we thought was excellent also. Added to this we had an excellent deal. Our next purchase will be with them we assure readers. John and Heulwen Jones Swansea
Rated Us:
We would like to say Thank you to the after sales staff and the mechanics who serviced our caravan . This is our first year both as caravanners and also for servicing of our van. I have read on various forums some real horror stories from customers who have had all sorts of problems with their caravans and the dealership has been less than helpful in putting it right. I wrote out a list [ mainly because otherwise I would forget ] and left it with the workshop manager Mr Shephard, when we picked up the caravan everything on the list had been completed and a little reply note left. I have to say that it is the little things that make such a difference , such as the 2 missing curtain ends that have been replaced, the motor mover had been greased even though it was outside the service requirements. So please pass on our thanks to the mechanics who serviced our caravan. Thanks again Roger and Sandy Steedman
Rated Us:
We have been customers of the above for sometime have purchased several vans from you always being exceptionally well looked after by les thankyou les mr and mrs wareham.
Rated Us:
Many, many thanks, first of all to Les for his outstanding service throughout the purchase of our Bailey Senator Wyoming caravan. We purchased it over the phone and without seeing it, as we live so far away, and our trust was completely in his hands. He inspected the caravan personally, and assured us that it was in immaculate condition throughout apart from a minor problem with the worktop, which he promised would be rectified...and it was. Big thanks to Tony the driver, who went the extra mile to deliver it to us at our permanent site in Cornwall, on a Saturday, which is normally his day off...he was there to meet us on our arrival and showed us around the van before signing it over to us...and we are very, very pleased with our purchase. All in all...an excellent team and outstanding customer service. I would certainly recommend you to anyone...Thank You all, so much!
Rated Us:
Thanks Simon for all the help and advice. This has been an excellent service, hopefully see you in a few years to upgrade.
Rated Us:
Just bought our Olympus 546 from these guys(and girl) and what a team they are, they should all be truly proud of the service they give. Thanks go to Les for the sale side of it and also to Rita for the help with choosing the awning. The biggest thanks of all must go to Colin who ran around tirelessly to help us sort the car electrics problem we had. Turned out just to be a bad earth but all sorted now. Well worth the 450 mile round trip, thanks a million all of you.
Rated Us:
Simon. Thank you for making sure that the purchase of our new Olympus 462 van went as smooth as possible and for another cracking deal. We have been customers of Lady Bailey Caravans for over 20 years and have ALWAYS had excellent service. Simon your a star.
Rated Us:
Professional and straight forward approach from Simon which is needed when travelling considerable distance.Fine van, Unbeatable deal.
Rated Us:
Very impressed with no nonsense sales approach from Les and even more impressed with after sales service when there was a slight problem with one of the leg stays. Sorted very quickly without any fuss.We will use them and when we upgrade we will be back. Thanks Les and team Glenn & Debs
Rated Us:
we are from South Yorkshire and bought a bailey olympus over the phone the price was over £2000 cheaper than anywhere local we got a part exchange price on our 2005 bailey over the phone of £1000 more than local dealer prices which was adhered to when we travelled down with our van the company even paid for us to stay 2 nights in a local 5 star caravan park the sale was very straight forward with no pressure to buy extras all in all a very pleasant way to save £3000 on upgrading our van
Rated Us:
We just purchased our first caravan and would like to thank Les for all his help and advice on helping us choose the right van for us. We would definitely recommend Lady Bailey Caravans to anybody who like us is starting up caravanning.
Rated Us:
This feedback is a long time coming. We now have all our problems sorted out (none due to Lady Bailey) and are settling down to life with our Pegasus 624 which is wonderful. Thank you Lady Bailey for getting everything sorted out for us and your excellent service. It was well worth the long journey to you, one which we would make again. Many thanks and all the best for the future.
Rated Us:
Just brought my 1st ever caravan, and what can i say LADY BAILEY made it effortless and very easy, i cant thank les enough for all that he did for me, im sure its not everyday someone buys a van over the phone from france,, a BIG THANK YOU to my inlaws for driving all the way down there from cambridgeshire to give the van a once over and tow it home for me.. service was 100% will definitely recommend and use lady bailey again, one very happy camper..
Rated Us:
Have just taken delivery of our new Bailey 'Senator' and cannot express strongly enough the quality of service that we received. We'd like to thank Nick for dealing with the initial sale, Simon for the handover and walk through of the caravan and David for his help in the shop. We cannot fault the service that we received, nothing was too much trouble and we departed very "Happy Campers". Thank you all, we will certainly recommend "Lady Bailey" to any of our friends.
Rated Us:
we purchased our pegasus 524 on 26th of may from lady bailey,i had not planned to travel too far to buy our new van as we live in gwent south wales,but the deal they offered me was too good to turn down,the delivery date arrived and everything that was promised was delivered my motor fitted at a reduced cost,i could not fault any part of purchase from start to finish and yes i would recommend to anyone,to all at lady bailey thanks and best wishes for your business you deserve to succeed .
Rated Us:
We have just taken delivery of our first caravan and felt the need to say a very BIG THANK YOU to Les who sold us the Van, Rita, for helping us kit out the van (and we are really pleased with the awning) and to Alan who gave me excellent instructions over the phone on a minor problem and enabled me to sort the problem out (not caused by Lady Bailey but the visiting mother- in- law). We will certainly recommend you. Thank you again you made our weekend fun.
Rated Us:
Chris and team have excelled yet again ! Having been dealing with Chris for over 22 years now. It is a pleasure to purchase from 'Lady Bailey'. We have just taken delivery of our new Senator 'Vermont' & nothing was to much trouble for any of this well experienced team. Fabulous van. Thanks again for all your time. Pleasure to recommend. Cheers Tim and Judy Jones
Rated Us:
We drove all the way from Derby and back on 19/20 April (430 miles)to complete the deal. Simon was very helpful, giving us a good deal on our part exchange and even arranged for us to have the build date of their demonstrator Olympus 464 so that we might have the 'van for our holidays in France. Staff were very obliging in sorting out minor problems on the spot upon collection. We are more than pleased with our purchase. Thank you.
Rated Us:
We have just taken delivery of a new Bailey GT 60 620-6 caravan. Simon Hentrich and all the staff at Lady Bailey Caravans made the whole process of purchase very easy.We drove from WEST WALES for the best deal around. That's a 400 mile round trip. Again Many thanks to one and all...
Rated Us:
We have just taken delivery of a new Bailey Senator caravan. Simon Hentrich and all the staff at Lady bailey Caravans made the whole process of selection and purchase very easy. What a pity that we could not purchase an A frame cover with your name and telephone number on so that we could advertise for you!
Rated Us:
WELL, WHAT A SAVING ON PART EXCHANGE AND NEW PEGASUS 534 . SALES TEAM ALL CREDIT TO THEM, WE HAD TO TRAVEL 140 MILES ROUND TRIP SO IF YOU WANT A NEW VAN DONT MISS OUT GO TO LADY BAILEY, LITTLE PROB WITH THE VAN BUT SORTED OUT VERY QUICKLY BY ALAN ONCE AGAIN THANK YOU ALL , WE WILL BE BACK WHEN WE NEED A NEW VAN. CAROL MIKE HARLE BASINGSTOKE HANTS
Rated Us:
We purchased a Bailey Pegasus 534 from Lady Bailey and travelled from Coventry as they were offering a better deal than local dealers. The service was excellent the handover covered everything we could have wanted to know. I have already recommended this company to other caravanners. Would definitely do business with this company again. I would be happy to talk to anyone to ensure this is genuine feedback.
Rated Us:
Dear Chris Very many thanks for your help with the purchase and exchange of our caravan last Saturday. Despite the awful weather your attention to all the various details took the sting out of what could have been a real hard slog. We were really glad of your unstinting efforts on our behalf and your (and your staffs') unfailing cheerfulness and optimism throughout the whole process, although you were all extremely busy. Our best wishes to all of you and to the continuing, deserved, success of Lady Bailey Caravans. Roger, Mary and Paul Bristol
Rated Us:
Hi Chris Have just received the stabiliser part from my old caravan. Many thanks for your prompt response in this matter. My new van is absolutely fabulous. Another satisfied customer. Kind regards Charles Potter
Rated Us:
Even though we were dealing with a company that was over 200 miles away - Lady Bailey were a pleasure to deal with and made us very welcome when we picked up the caravan. A couple of small niggles were addressed at the very highest level and I would recommend them to anyone looking for a quality caravan, competitively priced - coupled with a professional service.
Rated Us:
Hi all i picked up my pegasus 546 from lady bailey today and would just like to say not only did i have a excellent deal but excellent service from simon and all the staff there,they could not have been more helpfull.So a big thank you from Rob Sharon and the Kids
Rated Us:
Having bought a number of caravans over the years from this company, I feel that I am more than qualified to give an opinion on their service. I can honestly say, it is second to none. I have always been well pleased and satified with the deals that I have had from Chris and the team, going as far back as the early 1990s. Well done and thank you. Brian Venning
Rated Us:
Just want to say a BIG thank you to Chris and Simon for their outstanding customer service today. I feel that you both went that extra mile for me today. We cant wait to pick up our new caravan. See you soon.
Rated Us:
I cannot praise this company highly enough. As a first time caravan purchaser we did a LOT of web research deciding on what we wanted. Lady Bailey demonstrated the model we wanted (Pageant Sancerre) and answered ALL our questions with patience. Subsequent order/delivery went like clockwork. Little niggles found have been resolved quickly and efficiently, very professional.
Rated Us:
WE WERE ON HOLIDAY FROM NOTTINGHAM TO DORSET. WE DECIDED TO LOOK AROUND AND ENDED UP BUYING A USED BAILY MAGESTIC.WE CANNOT PRAISE ENOUGH THE ATTENTION AND EXPERT ADVICE GIVENTO US BY NICK, SIMON, AND CHRIS. WE HAVE NO PROBLEM RECOMENDING THE COMPANY TO ANYONE ANYWHERE.
Rated Us:
I would like to thank Chris and all the team at Lady Bailey for the resolution and excellent service provided following the discovery of a manufacturing problem at Bailey. Many thanks again.
Rated Us:
Thanks Nick & Staff for a faultless Transaction with the purchase of our new bailey pageant Ardennes, all done by email & phone from 200 miles.For us you are the Number 1 Bailey Dealer,for prospective customers reading this then believe me you will not find a better caravan dealer in this country, having visited all our local dealers,these guys give an honest and better service than any other,with up front no no-nonsense pricing and 100% customer satisfaction. Wether you are buying a new or used van or just need advice you will not go wrong with Lady Bailey. I wish we were closer as you would get all of my business. Thanks again you really do go that extra mile. Adrian Bolton.
Rated Us:
Just like to say a BIG thank you to Les and the team at Lady Bailey, for the excellent service we received recently when we upgraded our Caravan, we will definatley be coming back.
Rated Us:
We have recently part exchanged our van for a 2006 Ace. The service we received from Lady Bailey was excellent. The sales staff were good and covered all aspects in detail. I'm probably one of their more 'particular' customers, and the follow-up from the workshop on the few things that needed doing to the new van was first class - please pass on my thanks to them, and keep up the good work!
Rated Us:
May I take this opportunity in thanking you and the rest of your staff for all the help you have given me over the last week. It is rare these days to be able to write this type of letter. I will of course be recommending your company to friends and family. Thank you again for your help
Rated Us:
thanks to all at Lady Bailey for the exellent service when we purchased our Bailey Ranger last year, recommend to anyone looking for a new caravan.
Rated Us:
We are delighted with our new caravan and very much appreciate the service provided by Simon in the handover.
Rated Us:
Copyright Lady Bailey Caravans 2010. All content, layout & pictures are protected under copyright. Infringement will be pursued under English law.
Lady Bailey Caravans, Lady Bailey Park, Winterborne Whitechurch, Nr Blandford, Dorset, DT11 0HJ | 01258 880786