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Buying a caravan over the telephone was a totally new experience for us, and it has to be said we were a little apprehensive. After three phone calls with Simon, 1. to enquire 2. to order 3. to let us know it had arrived, we were on our way down to Dorset from Doncaster to exchange our Ace Award for a brand new Bailey Pegasus Verona. We stayed 2 nights at Wareham Forest Holiday Park, courtesy of Lady Bailey, went down Friday, had a night in our van then exchanged Saturday morning and had a night in a the new van. The site was wonderful and the weather was good so that was a bonus. The exchange went great with Simon, everything ready for us, the hand over was full and comprehensive, and John went the extra mile sorting out the gas/battery and removing the carajack points from the old van and fixing them to the new van. Two coffees and discount in the shop and we were on our way. Saving the best part of 2K on the price we were quoted locally. Suspicious northerners, don't worry as long as your caravan is as you state over the phone, i.e. excellent condition and no damp, you will get the price quoted over the telephone. Fantastic overall experience and a great two days at Wareham Forest. Thanks Simon and Crew will definitely see you again in a couple (at least 5) years.
Many thanks
Steve and Elaine (Doncaster) |
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Steve and Elaine
on
12th June 2011 -
Doncaster |
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| Rated Us:
excellent |
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Many, many thanks, first of all to Les for his outstanding service throughout the purchase of our Bailey Senator Wyoming caravan. We purchased it over the phone and without seeing it, as we live so far away, and our trust was completely in his hands. He inspected the caravan personally, and assured us that it was in immaculate condition throughout apart from a minor problem with the worktop, which he promised would be rectified...and it was. Big thanks to Tony the driver, who went the extra mile to deliver it to us at our permanent site in Cornwall, on a Saturday, which is normally his day off...he was there to meet us on our arrival and showed us around the van before signing it over to us...and we are very, very pleased with our purchase. All in all...an excellent team and outstanding customer service. I would certainly recommend you to anyone...Thank You all, so much! |
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Tracy and Graham Pearson
on
14th August 2010 -
Derby |
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| Rated Us:
excellent |
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Copyright Lady Bailey Caravans 2010. All content, layout & pictures are protected under copyright. Infringement will be pursued under English law. |
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